Technology transformations often fail — not because the tools are wrong, but because users aren’t ready.
Overview
OWSera’s Adoption & Change Management services bridge the gap between IT delivery and user success by driving awareness, training, and behavior change across your workforce.
We focus on people, process, and communication, ensuring that digital workplace rollouts like Microsoft 365, Teams, Intune, and new device ecosystems are widely embraced and actively used.
Our Approach
Stakeholder Engagement
- Executive alignment and sponsorship coaching
- Departmental impact assessments
- Stakeholder workshops and champions network
- Use case discovery for different business units
Training & Enablement
- Role-based training for end-users, IT admins, and power users
- Instructor-led or self-paced learning models
- Customized training portals and quick reference guides
- LMS integration and user certification programs
Change Communications
- Change narrative development and branding
- Multi-channel awareness campaigns (emails, banners, videos)
- Townhalls, webinars, and Q&A sessions
- Ongoing pulse checks and feedback loops
User Readiness & Success Metrics
- Readiness assessments and adoption KPIs
- User sentiment surveys and analytics
- Collaboration trend monitoring (Teams/SharePoint usage)
- Optimization recommendations and long-term coaching
Use Cases
- Microsoft 365 rollout across 5,000 employees in a hybrid enterprise
- Launch of unified collaboration tools with training for all departments
- Device refresh across 40+ locations with change enablement support
- Secure endpoint deployment with policy and behavior alignment
Why OWSEra
- Trainers and consultants certified in Prosci®, Microsoft, Google
- Real-time success dashboards and user behavior tracking
- Industry-specific enablement templates and accelerators
- Integrated into your deployment timeline — not an afterthought
Compliance is a Journey — Start It Right with OWSera
Whether you're preparing for certification or ensuring you're always audit-ready, OWSera delivers expert-led compliance and security audit services for modern organizations.